Refund Policy of Hykdprints
1. Eligibility
– Refunds are available for orders that are damaged, defective, or incorrect.
– Customers can request refunds within 2-7 days of delivery for change of mind or other reasons.
2. Requesting a Refund
– Contact our customer support team at cc@hykdprints.in with your order number and reason for refund.
3. Refund Process
– We’ll review and process your refund request within 3-5 business days.
– Refunds will be issued to the original payment method.
4. Refund Amount
– Full amount paid for the product(s), excluding shipping costs, will be refunded.
– For damaged or defective products, we may offer a replacement or store credit.
5. Conditions
– Products must be in their original condition with all tags and packaging intact.
– Customers are responsible for return shipping costs, unless the product is damaged or defective.
6. Non-Refundable Items
– Personalized or customized products may be non-refundable.
7. Contact Us
For questions or concerns, email us at cc@hykdprints.in. We strive to provide excellent customer service and resolve issues promptly.
By shopping with us, you agree to our refund policy.
Your policy is well-structured and easy to understand. Make sure to display it prominently on your website, hykdprints.in, for customers to access and understand the refund process.
Cancellation Policy
1. Order Cancellation
– Customers can cancel their order before it ships.
– Contact our customer support team at cc@hykdprints.in to initiate cancellation.
2. Cancellation Timeframe
– Orders can be canceled within 24 hour of placement.
– Once an order ships, it cannot be canceled.
3. Refund for Canceled Orders
– If eligible, refunds will be processed within 3-5 business days.
– Refunds will be issued to the original payment method.
4. Cancellation Due to Unavailability
– If an item is unavailable, we’ll notify you and offer alternatives or a full refund.
5. Contact Us
For questions or concerns about our cancellation policy, email us at cc@hykdprints.in.
By shopping with us, you agree to our cancellation policy. We strive to provide excellent customer service and resolve issues promptly.